Privacy & Security Policy

This privacy policy discloses the privacy practices for Caldeco.net. This privacy policy applies solely to information collected through this website and will inform you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the “Contact Us” link or phone number listed on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 813-254-2111 or via email through the “Contact Us” link on this website.

Warranty and Refund Policy

Thank you for selecting Caldeco Air Conditioning & Heating for your heating and cooling needs.  We appreciate your business.

Warranties

Warranties on parts and equipment vary widely by type.  Please refer to the information provided by us at time of sale for detailed information regarding warranties that apply to your purchase.

For example, all our new system installations using Carrier Products are backed by the manufacturer with a 1-Year, 100% Satisfaction Guarantee. That warranty is provided and administered by Carrier Corporation.  Parts warranties will differ by type and manufacturer.

Refunds

Caldeco Air Conditioning offers a 100% Satisfaction Guarantee on all service calls.  Should you have good reason to be unhappy with our work due to our inability to fix your specific HVAC problem, we will strive to remedy the situation to your satisfaction.  If you notify us that you are ultimately not satisfied, we will initiate a refund for the service charges associated with your call to your credit card (or original method of payment).

If you have any questions regarding our Warranty and Refund policies, please contact us via telephone at 813-254-2111 or email through the “Contact Us” link on this website.